Frequently Asked Questions
Everything you need to know about your electronics shopping experience.
Are all electronics sold on Eid Deals original and under warranty?
Yes, we only sell 100% authentic products from authorized distributors. Every electronic item comes with a standard manufacturer warranty, the details of which are included in the product packaging.
How long does shipping take for major appliances?
Standard shipping for small electronics takes 2-4 business days, while major appliances may take 5-7 business days due to specialized handling and scheduling requirements.
What is your return policy for defective gadgets?
If you receive a defective item, you can initiate a return within 7 days of delivery. The product must be in its original packaging with all accessories included for a full refund or exchange.
Do you offer technical support for setup?
While we are a retailer, our team can provide basic troubleshooting steps. For complex installations or software configurations, we recommend contacting the brand's official service center.
Which payment methods do you accept?
We accept all major credit and debit cards, PayPal, and secure bank transfers. For high-value electronics, we also offer interest-free installment plans through our financing partners.
Can I track my order in real-time?
Absolutely. Once your order is dispatched, you will receive a tracking number via email and SMS to monitor your shipment's progress until it reaches your doorstep.